fg663 Privacy Policy

1 Introduction

Fg663 is one of Bangladesh's most popular online gaming platforms. We believe protecting the privacy of your personal information is a fundamental responsibility. This Privacy Policy ("Policy") explains how fg663 collects your personal data, why it is collected, where it is stored, and how it is kept secure.

This Policy applies to the fg663 website, mobile app, and all digital services. Whenever you access, register on, or play games on the fg663 platform, this Privacy Policy applies. If you have any questions after reading this Policy, please contact our support team.

Fg663 never misuses your data or shares it with any unauthorized third parties. Our goal is to provide a safe, transparent, and trustworthy gaming environment where you can play with complete peace of mind.

2 What information we collect

The following types of information are collected to provide services on the fg663 platform:

Fg663 also automatically collects certain technical information such as cookies, log files, and session data. This information does not directly identify you but is used to improve platform performance.

3 How Your Information Is Used

Fg663 uses collected information solely for the following purposes:

• Account management: For registration, login, password reset, and profile updates.
• Payment Processing: For verifying deposits and withdrawals, confirming transactions, and maintaining financial records.
• Customer Support: Our support team may access your information to resolve your complaints and queries.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Responsible Gaming: To monitor gaming behavior, identify problematic patterns, and provide support when needed.
• Platform Development: To analyze user experience and improve fg663's services.
• Legal compliance: To meet licensing authority requirements and legal obligations.

Fg663 never uses your data for sending ads or unrelated marketing. If you no longer wish to receive promotional emails or notifications from fg663, you can opt out at any time through your account settings.

4 How Your Information Is Shared

Fg663 does not share your personal information with any unauthorized third parties. However, limited data sharing may be necessary in certain specific circumstances:

• Payment Processors: Relevant financial details are shared with Mobile Banking, Nagad, or Rocket to process transactions.
• Legal authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Licensing Authority: fg663's licensing regulatory authority may access certain data as part of routine audits.
• Technology Partners: Limited data may be shared with contracted technology partners strictly as needed to deliver our services.

5 Data Storage & Security

Fg663 stores your information with the highest level of security. Our security measures:

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Sensitive data (payment data, identity documents) is stored in the database with AES-256 encryption.
• Regular third-party security audits are conducted.
• Firewall, DDoS protection, and intrusion detection systems are active.
• Staff access to data is role-based — no one can view your data without a legitimate need.

Data Retention Period: All data is retained for as long as your account remains active. Following account closure, financial transaction records may be kept for up to 5 years to meet legal obligations. Any data no longer required beyond that period will be securely deleted.

6 Cookies Policy

Fg663 uses cookies and similar technologies on the platform. Cookies are small text files stored in your browser that help the platform remember your preferences.

Fg663 uses the following types of cookies:

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your language preference and platform settings.
• Analytics cookies: To analyze which sections of the fg663 platform are used most. This data is entirely anonymous.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.

7 Your rights

Under the fg663 Privacy Policy, you have the following rights:

To exercise these rights, contact the fg663 support team by email. We aim to respond within 30 business days.

8 Protection of minors

Fg663 services are strictly for individuals aged 18 and above. We never knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• In cases of suspicion, a national ID card or birth registration certificate may be requested.
• If it is found that a minor has submitted their information, that data will be deleted immediately and the account will be closed.

9 Third-Party Services

The fg663 platform may integrate certain third-party technologies such as payment gateways, analytics tools, and game software providers. Each of these services has its own privacy policy.

• Fg663 works exclusively with trusted and contracted partners.
• All third-party partners are required to comply with fg663's privacy standards.
• Third-party services may only use your data for the specific purposes for which it was shared.
• Fg663 is not directly responsible for third-party privacy practices, but ensures those partners maintain appropriate standards.

Payment information is shared with payment processors solely to complete transactions. fg663 does not store your full financial account details at any time.

10 Privacy Policy Updates

Fg663 may update this Privacy Policy when necessary. Before any significant changes:

• A notification will be posted on the platform.
• You will be notified via SMS to your registered mobile number or by email.
• At least 7 days' advance notice will be given before any changes take effect.

Continued use of fg663 after any changes will be considered acceptance of the updated Privacy Policy. If you do not agree with the new policy, you have the right to close your account.

11 Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please contact the fg663 support team. We are always here to help.